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The $4.5T hospitality industry is stuck with legacy systems. GydeXP is reimagining hotel operations with an AI-powered platform built for efficiency, adaptability, and guest delight.
Posted at
Sep 9, 2025
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Press Release
Why We Invested in GydeXP?
The global hospitality industry generates over $4.5 trillion annually, yet most hotels still struggle with outdated systems, disconnected operations, and fragmented guest experiences. GydeXP is building the intelligence layer that brings order to this complexity.
The Problem Worth Solving
Hotel operations today are broken.
From managing reservations and coordinating housekeeping to handling guest requests and optimising revenue, hoteliers rely on a patchwork of legacy software, spreadsheets, and endless manual work.
These tools haven’t evolved with how modern hospitality operates in 2025.
GydeXP recognized that hotels don’t need just another property management system. They need an intelligent orchestration platform that understands context, streamlines workflows, and adapts to real-world challenges in real time.
Why This Team
Aakarshan Saxena and Chandan Kumar, both alumni of IIT Delhi, didn’t just identify this problem, they lived it. With a deep zeal for travel and tourism, they experienced first-hand the operational inefficiencies that hold back hotels from delivering exceptional guest experiences.
When they demonstrated their early prototype, we saw founders who understood that great technology should disappear into the background while making complex processes feel effortless.
The GydeXP Approach
Instead of building yet another hotel booking engine, GydeXP created an AI-powered hotel management platform that:
Automates core workflows across reservations, housekeeping, and maintenance
Personalizes guest experiences by learning from stay history and preferences
Adapts dynamically to real-time changes such as cancellations, overbookings, or staffing shortages
The platform already supports early customers ranging from independent boutique hotels to growing mid-sized chains, helping them unlock efficiency, boost guest satisfaction, and grow revenue.
Aligning with Swiftseed’s Vision
At Swiftseed, we back founders building disruptive technology that creates new categories, not incremental improvements.
GydeXP exemplifies this approach, they’re not making hotel booking 10% better; they’re reimagining how hotel operations should work in an AI-first world.
Their operator-first mindset also resonates with our thesis. By co-building alongside hoteliers, GydeXP ensures they’re solving the most critical real-world problems, not theoretical ones.
What’s Next
GydeXP is expanding beyond single-property operations to serve multi-property groups, hospitality chains, and travel-adjacent businesses.
As guest expectations evolve and competition in hospitality intensifies, we believe GydeXP will become the essential operating system that powers intelligent, efficient, and guest-centric hotel management worldwide.
We’re excited to partner with Aakarshan and Chandan as they build the future of intelligent hospitality.